Effective Date: 1st-August-2024

Denford Tours and Travel Ltd (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our website, book a service, subscribe to our newsletter, fill out a form, or communicate with us. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, billing information, and other details necessary for processing transactions and providing services.
  • Technical Information: IP address, browser type, operating system, and other technical data related to your use of our website.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: Processing bookings, reservations, and other travel-related services.
  • To Improve Our Services: Analyzing user behavior to enhance the functionality and user experience of our website and services.
  • To Communicate with You: Sending you updates, confirmations, and promotional information related to our services.
  • To Comply with Legal Obligations: Ensuring compliance with legal requirements and protecting against potential fraud.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing transactions, or providing services to you.
  • Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

4. Security of Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and Update: Request access to or update the personal information we have about you.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Delete: Request the deletion of your personal information, subject to certain legal requirements.
  • Restrict Processing: Request a restriction on the processing of your personal data.

To exercise any of these rights, please contact us.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.